*Please Note, To receive FREE SHIPPING ON THE DUAL PACKS, enter the Referral Code into the Referral box as well as the Discount Box in the Order Summary area. (You must enter this code in two areas, Referral & Discount boxes) Don't forget to press APPLY.

FAQ's

Frequently asked questions.

Q - Where are you located?

A - We are located in British Columbia, Canada.

Q - Do you sell outside of Canada?

A - No, not at this time.

Q - Do I have to create an account before I make a purchase?

A - No, you can purchase our products and check out as a guest.  

Q - How can I contact Ocumetics Health Store?

A - To contact us use the contact form on the "Contact Us" page. Or call during          regular business hours at 1.866.514.5279 PST.

Q - Do you sell gift cards?

A - Not at this time. 

Q - Can I make changes to an order after it has been shipped?

A - No.

Q - What are the shipping rates?

A - Shipping rates are calculated at check-out.

Q - Where do you ship to?

A - Where there are Canada Post locations.  

Q - When will my order be shipped?

A - 2 to 3 days or sooner.

Q - How long will it take to get my order?

A - Depends on your location from our warehouse.

Q - Can I pick up my order in a store location?

A - No, all orders purchased online will be shipped directly to you.

Q - Are there any retail locations that sell your products?

A - Yes, you can get a list of the retail locations on our website at                                www.ocumeticshealth.com

Q -  Why the name change?

A -  Ocumetics HSC is the sister company to Ocumetics Technology                          Corporation, which was registered as a publicly traded company on the                TSX-V exchange to comply with the TSX-V exclusivity requirements                    Ocumetics HSC was required to change corporate identity.